Keep ‘CALM’- not just carry on business as usual

When I started discussing and writing about the outcomes of my recently completed (February 2020) One by One research (building digitally confident museums), the acronym ‘CALM’ surfaced. It was a bit tongue-and-cheek because I was designing and implementing digital transformation and skill-building interventions in UK museums where a ‘Keep calm and carry on’ attitude prevail. Digital transformation or…

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