Taking a ‘CALM’ approach to scenario planning

The ‘CALM’ framework, as introduced in the Culture24 Pathways resource and case studies, and then later fleshed out in my own Medium posts, may be adapted to many business challenges. Prior to the COVID-19 pandemic, many museums struggled to think and plan strategically. Since the crisis we have seen a disruption of pre-existing plans and increased attention paid to previously under-prioritized areas, most…